Privacy Policy

We collect information you provide directly when you create an account, complete onboarding, request services, manage shifts, or contact support.

Depending on how you use the platform, this may include your name, email address, phone number, account credentials, scheduling details, profile information, uploaded documents, and service-related notes.

We use personal information to operate the Noa Base platform, provide scheduling and care-management services, communicate with users, maintain security, and meet legal or regulatory obligations.

We may also use information to troubleshoot issues, improve product performance, and protect the rights, safety, and integrity of our users, staff, and systems.

We do not sell personal information. We may share information with service providers and business partners that help us host, maintain, secure, and support the platform, but only for legitimate business purposes and subject to appropriate safeguards.

We may also disclose information when required by law, to respond to lawful requests, to enforce our agreements, or to protect users, clients, employees, or the public.

We retain information for as long as reasonably necessary to provide services, maintain records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

We use administrative, technical, and organizational measures designed to protect personal information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

You may request access to, correction of, or updates to your personal information by contacting us. Where required by applicable law, you may also have additional rights related to deletion, restriction, objection, or portability.

If you no longer wish to use the service, you may contact us to request account assistance, subject to any records we must keep for legal, regulatory, safety, or operational reasons.

We may update this Privacy Policy from time to time to reflect changes in our services, operations, or legal obligations. When we do, we will update the effective date shown on this page.